ek771 Terms and Conditions

Last Updated: January 2026

1 General Provisions

ek771 ("we", "our", "platform") is an online gaming and betting service provider. These terms and conditions form a legal agreement between you ("user", "member") and ek771. By accessing the platform or using any service, you are considered to have fully accepted these Terms.

We reserve the right to change, amend or update these Terms at any time. If you continue to use the platform after changes take effect, you will be considered to have agreed to the revised Terms. We therefore recommend that you visit this page regularly.

2 Eligibility and Account Registration

2.1 Age Requirement

ek771 services are available only to individuals aged 21 years or older. You must provide valid proof of age at the time of registration. Use of the platform by minors is strictly prohibited, and any such account will be terminated immediately upon detection.

2.2 Account Creation

Each person may open only one account. Creating multiple accounts is strictly prohibited, and if detected, all accounts and any balances held in them may be forfeited. You must provide the following information accurately at the time of registration:

• Full name (as per national identity card)
• Valid mobile number
• Active email address
• Correct date of birth

Providing false or misleading information may result in account termination.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. Do not share this information with any third party. You are responsible for all activity on your account. If you suspect unauthorised access, notify our support team immediately.

3 Deposits, Withdrawals and Payments

3.1 Deposit Terms

All deposit transactions are processed through secure SSL encryption. You may only use a payment account registered in your own name. Transactions from third-party accounts are not accepted and funds may be returned in such cases. ek771 does not charge any additional fees on transactions, however your payment provider may apply their own fees.

3.2 Withdrawal Terms

Withdrawal requests are generally processed within 1 hour. We may ask you to complete identity verification (KYC) before a withdrawal is approved. Withdrawals must be made using the same method as the deposit. Withdrawals may be delayed if the wagering requirements of any active bonus have not been met.

4 Bonuses and Promotions

4.1 Welcome Bonus

ek771 offers new members a 100% welcome bonus on the first deposit up to ৳10,000. The following terms apply to claim this bonus:

• The wagering requirement on the bonus is 15 times (15x).
• The welcome bonus can be received only once per account.
• No other bonus applies at the same time while a bonus is active.
• Certain games or betting markets may be excluded from wagering calculations.
• Bonus cash cannot be withdrawn directly — it becomes withdrawable only after the wagering requirements have been met.

4.2 Other Promotions

From time to time, ek771 runs various special promotions, cashback offers and tournaments. Each promotion will have specific terms and conditions stated on the promotions page. Those terms will be treated as supplementary to these general terms. ek771 reserves the right to cancel or modify any promotion.

4.3 Bonus Abuse

If the bonus system is abused or an attempt is made to earn bonuses through fraudulent means, the account will be terminated and all bonuses forfeited. Claiming bonuses using multiple accounts, operating multiple accounts from the same device or network, and attempting to meet wagering requirements through low-risk bets will be considered abuse.

5 VIP Program and Cashback

ek771's VIP program has four tiers. Weekly cashback and special benefits are provided at each tier:

• Bronze: Weekly cashback of up to 0.2% and standard member benefits.
• Silver: Weekly cashback of up to 0.5% and priority support.
• Gold: Weekly cashback of up to 0.8% and exclusive offers.
• Platinum: Weekly cashback of up to 1.0% and a personal account manager.

Advancement to a VIP tier depends on your overall activity and loyalty on the platform. ek771 reserves the right to change VIP terms and members will be notified of any changes.

6 Gaming Rules and Fair Play Policy

6.1 Commitment to Fair Play

ek771 is committed to ensuring fair play. All games displayed on our platform are operated by trusted software providers. Games from world-class providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt and Microgaming are available on our platform.

6.2 Technical Errors

If a software error, server issue or network disruption causes inconsistencies in a game result, ek771 reserves the right to void that round and refund the bet amount. Claims for unusual winnings displayed as a result of a technical error will not be accepted.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Playing games using any software, bot or automated method
• Attempting to hack, crack or gain unauthorised access to the platform's systems
• Colluding with other members during play
• Fraudulent payment or chargeback claims
• Using the platform for the purpose of money laundering

7 Responsible Gaming Policy

ek771 believes in responsible gaming. We want our members to play for entertainment and to stay within their financial limits. We offer the following tools to help you keep your gaming in check:

• Deposit Limits: Set daily, weekly or monthly deposit limits
• Self-Exclusion: The option to temporarily suspend your account for a set period
• Taking a Break: The option to take a temporary break from gaming
• Support: Access to professional support for gaming addiction

Gaming is a form of entertainment, not a source of income — always keep this in mind. Gambling can be addictive — play responsibly.

For more information on responsible gaming, visit our responsible gaming page.

8 Privacy and Data Protection

Protecting your personal information is our priority. We use SSL encryption and advanced security technology to store your data. The detailed process of how we collect, use and protect your data is described in our privacy policy.

We may use your information for the following purposes:

• Account verification and identity confirmation
• Transaction processing and service improvement
• Providing relevant promotional information (with your consent)
• Fulfilling legal obligations and preventing fraud

9 Account Suspension and Termination

9.1 ek771's Rights

ek771 reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violation of these Terms
• Fraudulent or illegal activity
• Providing false identity or documents
• Bonus abuse
• Suspicion of money laundering

9.2 Member's Rights

You may close your account at any time. Before closing your account, please ensure there are no active bonuses or pending withdrawals. Your information may be retained for legal purposes even after account termination.

10 Limitation of Liability

To the maximum extent permitted by law, ek771 will not be liable for any loss arising from the following:

• Loss caused by internet disconnection or technical disruption
• Loss resulting from sharing your account details with another person
• Loss caused by third-party service failure
• Financial loss resulting from gaming decisions

ek771 is not responsible for any social or family problems arising from gaming.

11 Dispute Resolution

For any dispute or complaint, please contact our support team first. Our support team is available 24/7 via live chat and email to respond in English. After a complaint is submitted, we will investigate and respond within a reasonable time.

12 Applicable Law

These Terms will be interpreted and enforced in accordance with applicable law. If any part of these Terms is found to be invalid or unenforceable, that part will not affect the remaining Terms. The English version of these Terms shall be considered final and binding.

13 Contact

For any questions or comments regarding these terms and conditions, please contact us:

• Live Chat: Instant support in English, available 24/7
• Email: [email protected]

Our support team is always ready to assist you. For more information, visit our FAQ page and about us page.